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eReference Services: Ask the Library email, chat, and text

Terms

FAQs. Entries in the Knowledge base.

  • Patrons can browse or search before submitting questions.

Queue. A Library department; another AskService

Tickets. Questions from email and SMS.

  • Not LibChat. Chat questions are not tickets.

Users. Springshare term for the operators of the LibAnswers services.

Subject Librarian

Rebecca Knight's picture
Rebecca Knight
Contact:
Associate librarian
Reference and Instructional Services Department
Morris Library, Room 117H
(302) 831-1730


Subjects: U.S. Government Information,
Delaware, census, family studies, RefWorks, APA style, and genealogy.


Education:
B.A., History. University of North Carolina, Chapel Hill. 1973.
M.S., Library Science. University of North Carolina, Chapel Hill. 1981.

Public page

Ask the Library page (home page, landing page)

URL  http://ask.lib.udel.edu/

LibAnswers Version 2

The UD Library uses LibAnswers v2 for it's suite of electronic Ask services: Ask a Librarian.

(2/20/2015)

Ask services now called Ask the Library.

6/26/2015

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