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Ask the Library: Previous Statistics

eReference Services: Ask the Library email, chat, and text

Ask the Library Statistics (LibAnswers): Reference Queue

Ask the Library Statistics, FY 2015/16. LibAnswers: Reference Queue

Spreadsheet compiled from data in LibAnswers, using the Knowledge Base Explorer.

Email and text: select Stats on upper menu, then Tickets, then use the filters for Queue and Asked on.

FY 2014/15 Statistics

Spreadsheet compiled from data in LibAnswers, using the Knowledge Base Explorer. Stats on upper menu, then Tickets, then use filters.

FY 2013/14

May 2015: RefAnalytics Question Totals Graph

Graph produced from RefAnalytics. RefAnalytics on top menu, Statistics. Offers date and time stats and Analyze Metadata function.

AskRef Live (Chat): Hourly Distribution, December

Peak time of day: 11a.m.

 

Daily Chat Conversations: November 2014

Chat: 2014 October Distributions

Chat: 2014 September Daily Distribution

Chat: 2014 September Hourly Distrubution

LibChat Distributions August 2014

August 2014

Time is Military Time

LibChat Distributions July 2014

July 2014

 

LibChat: Daily Hourly Distribution: January 2015

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