Many changes and improvements have been made as a result of the 2013 LibQUAL+ survey results. The Library has:
Renovated and redesigned the Information Room
Installed 150 additional power outlets and over 200 new USB ports
Created the Graduate Student Research Room (first floor of Morris Library)
Added more group study rooms and made all reservable
Increased wireless access
Plus additional improvements to Library services and resources
Removed bag check
Provided access to more ebooks
Respondents' minimum, desired, and perceived levels of service quality are recorded. The resulting "gaps" between their minimum, desired, and perceived levels of service determines the extent to which the library is meeting user needs.
In addition respondents are asked to rate their frequency of library use, information literacy outcomes, and overall satisfaction with the library on a 1-9 scale.
Thank you for participating in the Library survey!
Check back here for survey results to be released in June 2016.