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Liaison Toolkit

Building Relationships and Outreach

social iconRelationship building takes commitment and time. Challenges stem from the variety of situations (each relationship is unique) and opportunities available. Both informal encounters (conversations over coffee, social events) and structured events (e.g., department meetings, instruction requests) can lead to ongoing collaborations.

Ways to make contact: Get involved in a faculty speaker series (e.g., Scholar in the Library) to engage with individual scholars; explore the course catalog to find where services would be valued and then reach out to instructors; work with campus units, offices or committees as a way to interact with students and faculty and keep current about new and developing initiatives.

Resources

Effective Practices

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  • Meet regularly with department chair and/or library liaison. 
  • Attend departmental meetings and events regularly, particularly when new information about the collection is available.
  • Review departmental website and strategic plans.
  • Participate in orientations for new members of your department, including faculty and graduate students; schedule individual meetings with your new faculty.
  • Identify the communicators for your departments and schedule a meeting to learn about the distribution channels and practices within your college and departments.  
  • Monitor campus publications such as The Review, UDaily and the UD Online Research Magazine, and reach out to faculty that are featured in these publications to discuss their work or any new projects that are announced.
  • Follow faculty members on social media and engage in conversation / information sharing as appropriate.
  • Explore tools such as Google Scholar or ResearchGate which allow you to create and receive notifications or alerts when faculty in your departments publish new material.  
  • Comply with requests for liaison-supported communication related to library-wide programs (e.g. workshop program, OER, trial databases).

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